Privacy Policy

Last updated: 24/09/2024

At Ezy NTSMPE, protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing or using the Ezy NTSMPE platform, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you use Ezy NTSMPE, we may collect both personal and non-personal information to provide and improve our services.

• Personal Information: This may include your name, email address, mobile number, payment details, and other identifiable information required for transactions or account creation.
• Non-Personal Information: This includes data like device information, browser type, IP address, and usage statistics, which helps us improve your experience.

2. How We Use Your Information

We collect and use your information to:

• Provide and manage our recharge and bill payment services.
• Process transactions and ensure secure payments.
• Respond to your queries, feedback, or support requests.
• Improve and personalize your experience on the platform.
• Send you updates, notifications, or promotional offers (with your consent).

We will not sell, rent, or share your personal information with any third parties, except as required to provide our services or by law.

3. Sharing of Information

We may share your information under the following circumstances:

• Third-Party Service Providers: We work with third-party payment processors and service providers to facilitate transactions. These providers have access to your information only to the extent necessary to perform their services.
• Legal Requirements: If required by law or in response to a valid legal process, we may disclose your information to law enforcement or government authorities.
• Business Transfers: In case of a merger, acquisition, or sale of our assets, your information may be transferred to the new entity, subject to the same privacy standards.

4. Data Security

We are committed to safeguarding your personal information. Ezy NTSMPE uses advanced encryption technologies and secure protocols to protect your data during transactions. However, while we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure.

5. Retention of Data

We will retain your personal data only as long as necessary to provide the services or as required by law. After that, your personal information will either be deleted or anonymized.

6. Your Rights

You have the right to:

• Access and Update Information: You can review, update, or correct your personal information by logging into your account settings.
• Opt-Out of Communications: If you no longer wish to receive promotional communications from us, you can opt-out by following the unsubscribe link in the email or contacting our support team.
• Request Deletion: You can request the deletion of your personal data by contacting our support team, subject to any legal obligations we may have to retain certain information.

7. Cookies and Tracking Technologies

Ezy NTSMPE uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small data files stored on your device to help us track your preferences and provide customized content. You can manage your cookie preferences through your browser settings, though disabling cookies may affect the functionality of certain features.

8. Third-Party Links

Our platform may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party services before sharing your personal information with them.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes via email or in-app notifications. Your continued use of the platform after such updates will constitute your acknowledgment and acceptance of the changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights, please reach out to us:

Email: support@ezyntsmpe.com
Address: NTSM PAY SERVICES PVT LTD, Unit No. 36a, 4th Floor, Block A, Motia Royal Business Park, Chandigarh Ambala Highway, Zirakpur, Distt. Sas Nagar, Mohali, Rajpura, Punjab, India 140603.